FAQs

Thank you for visiting Sazilo.

All products are 100% genuine. We source the products from trusted sellers and manufacturers.

Payment:

We only accept payment through PayPal.

If payment is not received within 3 days, buyer resolution will be opened and item will be relisted.


Shipping:
We ship worldwide. Ordered items will be shipped within two working days after receiving payments.

Shipping address should be the same as PayPal address.

Delivery time is between two to three weeks to most locations in Europe.

Change of shipping address or order cancellation is possible only before the item is shipped.


Return and Refund:

We guarantee full refund or exchange if you are not satisfied with the items you purchased provided that you notify us within two weeks from the date of product delivery and return the item in original packaging.

Refunds will be processed within one week after the item is received.

Buyer pays the return shipping.


Customs & Duties:

Import duties, taxes, and other charges are not included in the item price or shipping cost. Please check with the customs office in your country to determine the additional costs before placing an order.


Contact us if you have any further questions via email.

Thank you.